Cancellation Policy

When scheduling, every effort is made to accommodate the unique needs of each family, to provide preferred lesson times, and to schedule around busy life and family circumstances.

Families needing to cancel or reschedule should do so as far in advance as possible in order for the program to continue to provide quality services and care for each swimmer. Cancellations must be made at least 24 hours prior to the scheduled lesson to reschedule.

Last minute cancellations should only be for true emergencies. You will be responsible for the entire fee if cancellation is less than 24 hours or if there is failure to attend without appropriate notice.